Need Help?
Fix issues or contact support.
If your inventory isn’t loading or your Trade URL is incorrect, make sure:
- 👤 Your profile is set to Public
- ✅ Your inventory is set to Public
- 🔗 You have entered a correct Trade URL
If all settings are correct and you're still having trouble, contact us via live chat!
Don't worry – we're here to help! 💬
Sometimes transactions can take a few minutes. Occasional delays may happen due to network congestion or payment processing.
If you’ve entered the wrong payment details, our system will block the payout and cancel the transaction so you can fix it.
The best solution is often to just wait a little ⏳
You can reach us through the live chat on the bottom-right corner of the site 💬
We do not handle support requests via Facebook, Instagram, or Twitter.
No worries! 😊 Our system automatically detects invalid formats and blocks them before any funds are sent.
Contact us via chat and choose “👤 Connect to an agent” so we can help you resolve the issue.
Provide the correct details and as much context as possible to speed up resolution.
First, check your transaction status under Profile → My Trades → Transaction History.
If the status says Processing, that means your trade is confirmed and the payment is being sent. This usually takes 1–2 minutes, but in rare cases it may take up to 1–2 hours due to queue or verification.
If the delay exceeds that time, contact us via live chat – we’ll sort it out! 😊
For business partnerships, B2B inquiries, or ad collaborations, contact us at:
business@skinsfury.com
Items may be blocked if their market value is below the minimum accepted by our system: $0.50 per item.
This helps us maintain transaction speed and avoid unnecessary costs. Also, check if your Steam account is eligible for trading (e.g. Steam Guard active, no trade ban).
Or reach us at support@skinsfury.com